Questions and answers about using the platform and about the pricing system!
Here you can find all common questions about using the platform and about our pricing system. If you have any questions, please contact our support team at [email protected].
Yes, registration, use and shopping is free. You do not enter into any obligation with the registration, you do not have to pay any fees and you are not bound to any minimum turnover. Only in case of a successful sale a commission is due. Additional products are subject to a fee.
No, entering a trade registration number and VAT number is optional. If you do not want to enter an trade registration number or VAT number during the registration process, leave the field blank for now. You can add an trade registration number and VAT number at any time in your account settings. However, you will need an trade registration number and VAT number if you want to sell on SMARKT. For the protection of the buyer, we perform a VAT number check for every seller. According to § 18 e No. 1 of the German VAT Act (UStG), the Federal Central Tax Office (BZSt) confirms to entrepreneurs the validity of a VAT identification number (USt-IdNr.) as well as the name and address of the person to whom this number has been issued by another member state. Any holder of a German VAT registration number is entitled to submit an application. The request must always include your own German VAT registration number. The online query is made via the online portal of the BZSt. Tip: As a rule, the VAT registration number can be found in the company's imprint.
No! The SMARKT is a pure business market
Each registered company profile gets identified and verified by us with the help of a special fraud prevention radar. This radar supports the accurate detection and blocking of fraud attempts using machine learning models trained on data from millions of companies worldwide.
There is no minimum purchase requirement.
You are required to use your business email address. Your email address is required to verify your account and to ensure that you actually work for the company you have indicated. General email addresses (e.g. [email protected]) are not permitted. Private addresses, such as google.com or gmail.de are inadmissible e-mail formats. Membership requests with inadmissible e-mail formats will be automatically rejected.
We check whether your e-mail address is a company address, the specified company and person really belongs. Only if the authentication is considered plausible will you be granted an access link from us and can then get started. This process may take some time. We ask for your understanding. It serves to protect all users of our platform.
If you are logged in you can find our T&Cs in the footer of the platform.
